Terms and Conditions

  1. Acceptance of Terms: By using our website or placing an order, you agree to abide by these terms and conditions and our privacy policy.

  2. Orders: All orders placed through Cold Treats are subject to availability and acceptance. We reserve the right to cancel orders or limit quantities at our discretion.

  3. Pricing: Prices listed on our website are in Canadian Dollars (CAD) and are subject to change without notice. We are not responsible for typographical errors.

  4. Payment: Payment is required at the time of order placement. We accept various payment methods as indicated on our website.

  5. Shipping: We aim to ship orders promptly, and delivery times may vary. Additional shipping charges may apply based on location and order size.

  6. Returns: You may return eligible items within 30 days of purchase for a refund or exchange. Items must be unused and in their original packaging.

  7. Product Warranty: Cold Treats warrants that our products are free from defects in materials and workmanship under normal use and conditions.

  8. Limitation of Liability: We are not liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services.

  9. Governing Law: These terms and conditions are governed by the laws of Canada, excluding its conflict of law provisions.

  10. Contact Information: For inquiries regarding our terms and conditions, please contact us at +1 (148) 512-0799 or [email protected].

If you have any further questions or require clarification on any aspect of our policies, feel free to reach out to us using the contact information provided.