Privacy Policy

  1. Information Collection: We collect personal information such as name, address, phone number, and email when you place an order or create an account with Cold Treats.

  2. Use of Information: The information we collect is used to process orders, communicate with you about your purchase, and improve our services to you.

  3. Data Security: Your personal information is stored securely and accessed only by authorized personnel. We implement appropriate security measures to protect against unauthorized access or disclosure.

  4. Cookies: We may use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

  5. Third-Party Services: We may share your information with third-party service providers to facilitate services like shipping and payment processing. These providers are obligated to protect your information.

  6. Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or updates. You can opt-out of these communications at any time.

  7. Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  8. Access and Control: You have the right to access, update, or delete your personal information. You can also object to processing or request data portability.

  9. Policy Changes: We may update this privacy policy periodically. Any changes will be posted on our website with an updated effective date.

  10. Contact Us: For questions or concerns about our privacy practices or to exercise your rights under this policy, please contact us at +1 (148) 512-0799 or via email at [email protected].